Put some money into advertising

Why doesn’t Accel put some money into advertising? What can’t they make something special so that people will make notice. They just use emails and SMS to market – which some people might think as spam. They should make it more personal with the customers. They should try out something like personalized note cards in a handwritten or signed note.. Also the envelopes in which they are send should also be similar and not just a blank one. This would make it appear more professional.

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